Employee Turnover

Docu-Trust has delivered records and data storage solutions to all types of customers; from small legal, physician and accounting firms to City and State entities.  In any of these mentioned organizations, there is employee turnover.  For some, it's more often than others, but rarely do employees work at the same company forever.  


For most businesses, records management is not at the top of the priority list.  So, what happens when one employee leaves and another one comes in to replace his/her responsibilities?  The new employee is excited to have a job and looks forward to learning and succeeding at the newly acquired position.  Management spends hours training the new employee so that the company doesn't skip a beat in its daily operations and money-making activities.  They learn how the company runs, who they report to, what they report, the does and dont's of their position, how to greet clients, where to clock in and out each day, etc.  What is not on this list is how to manage the files they deal with, how to protect confidential information or any type of system that keeps files organized and accessible when needed.

Employee turnover is costly due to lost knowledge, human resources efforts, possible lost customers or contacts, lost productivity, etc.  To find the right person to hire costs as well.  Advertising the position and then screening for the right person are just some examples.  I want to add to all of this, the costs incurred having to search for needed files, the labor to do so, and then the indirect cost of not having a system for the future.  When we don't want to deal with something, we tend to put it at the bottom of the pile for a later date.  When that later date comes around, the issue at the bottom of the pile is no fun to deal with, and it can be very costly.  

This is one of the benefits of outsourcing, the fact that there are companies that are experts at dealing with what you put at the bottom of the pile.  Start now and implement a document system with the help of document management experts.  It will save you time, money and lots of headaches.  When employees come and go, your systems will already be established for a smooth running operation that will allow you to do what you do best.  

Docu-Trust was founded to provide a solution for the challenges many businesses face regarding record retention and management.  We are an extension of your filing/storage rooms and provide a cost-effective partnership for operational growth and success.